Refund policy

Kieran Tests sells digital products that provide access to third-party supplier and vendor information.

When you purchase a supplier product from our store, you are purchasing digital access to supplier details, links, contact information, catalogues or other digital resources. You are not purchasing the physical products shown in the product images.

Digital products

Because our products are delivered digitally and access is provided shortly after purchase, purchases are generally non-refundable once the supplier access has been delivered or accessed.

By placing an order and requesting immediate digital access, you agree that delivery of the digital content may begin immediately. Where permitted by applicable law, you acknowledge that your right to cancel may be affected once digital delivery has begun.

We may provide a refund where:

• You were charged more than once for the same order
• You did not receive the digital product and we are unable to resolve the issue
• The supplier link supplied is inaccessible and we cannot provide a working replacement
• A refund is otherwise required by applicable consumer law

We do not normally provide refunds because:

• You changed your mind after receiving access
• You decided not to use the supplier
• You were unable to make a profit from reselling
• The supplier changed its pricing, products, stock or terms
• You purchased the wrong supplier after access was delivered

We do not guarantee earnings, profit margins, resale prices, supplier stock levels or future product availability.

If you experience an issue with your order, contact us at vernoelectronics@gmail.com and include your order number.

Nothing in this policy limits any statutory rights you may have under applicable consumer law.